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The CloudPay Success Story: Building Scalable, Future-Proof Integration Solutions That Connect Complex HR Ecosystems to Drive Efficiency and Growth
What began as a single integration project with SuccessFactors evolved into a comprehensive solution for connecting multiple HRM systems to CloudPay's unified payroll platform. Through our strategic partnership with CloudPay, Rojo has built standardized solutions that serve multinational companies across diverse HR technology stacks including SAP SuccessFactors, HiBob, UKG, and BambooHR.
About CloudPay
CloudPay provides global payroll, salary payments, and pay on-demand services – all delivered as managed services through a seamless, unified, global, cloud-based system. The CloudPay solution is a truly end-to-end experience that connects technology and people to deliver consistent, compliant, on-time pay in every country, every time.
The Challenge: Bridging Complex Ecosystems - When Every HRM System Speaks a Different Language
CloudPay faced a critical challenge that many global payroll providers encounter: how to efficiently connect diverse HRM systems to their unified payroll platform without using templates or creating a maze of custom integrations. The complexity was multifaceted:
• Technical Complexity: Each HRM system operates with unique data structures, different APIs, customizations and varying capabilities. The challenge wasn't just connecting these systems; it was ensuring that each source system could deliver data in the exact format CloudPay required.
• Scalability Constraints: Customer demand for integrations was growing, but traditional custom integration approaches threatened to create an unsustainable web of bespoke solutions. CloudPay needed standardized integrations that could serve multiple clients efficiently while maintaining the flexibility to meet specific customer requirements.
• Expertise Gap: While CloudPay excelled in global payroll processing, they recognized that specialized integration expertise was essential to building robust, scalable connections between diverse HR technologies and their platform.
“Partnering with Rojo allows CloudPay to accelerate integration delivery by combining our product strategy and HRM expertise with Rojo’s deep SnapLogic knowledge. Together, we created standardised solutions for platforms like HiBob, UKG, and SuccessFactors, streamlining deployment and reducing complexity. Rojo’s collaborative approach aligned seamlessly with our product team, enabling scalable integrations designed for consistency and reuse across customers.”
Matt Lee – Product Lead, Integrations at CloudPay
The Rojo Approach: Engineering Standardized Excellence
The approach centered on creating a product-driven integration strategy that balanced standardization with flexibility. Rojo worked collaboratively with CloudPay's dedicated product teams to tackle this complex challenge.
Requirements Engineering
Together with CloudPay we conducted comprehensive analysis across four core HRM systems (HiBob, UKG, SuccessFactors, and BambooHR) to understand both source system capabilities and target system requirements.
Standardized Integration Blueprint
Rather than building custom integrations for each client, we developed standardized integration templates for each HRM system. This innovative approach meant that every customer using the same HRM platform could connect using identical mapping processes, improving scalability and reducing implementation complexity.
Three-Angle Collaboration Model
Together with CloudPay, we established a unique three-way partnership between product teams, implementation teams, and integration specialists. This collaborative framework ensured that the standardized solutions could adapt to specific customer requirements without deviating significantly from the core blueprint.
"When collaboration meets capability, great things happen. Together, we’re transforming how customers connect to payroll, one integration at a time."
Lucas Laumans - Integration Managed Services Manager at Rojo Integrations
Outcomes and Key Results
The result led to the development of a modern, future-proof integration architecture on enterprise-grade foundations in which SnapLogic served as the integration platform, providing the connectivity framework needed to link CloudPay's unified payroll system with the different HRM platforms.
A comprehensive monitoring solution powered by Splunk was implemented, providing real-time visibility into integration performance, data flow integrity, and system health across the connected ecosystem.
The operational transformation from manual, template-based processes to automated, system-to-system integrations delivered measurable impact across multiple dimensions:
Ongoing onboarding
of new customers with automated integrations
Standardized integrations
deployed across major HRM platforms
Zero manual template
processing required for data synchronization
Operational excellence was achieved through state-of-the-art observability solutions using Splunk and best practices to monitor the integrations. This efficiency revolution involved shifting from manual data entry using templates to direct system-to-system automation, which eliminated double work and reduced processing time from hours to minutes.
Business Value: Future-Proofing Global Payroll
This transformation delivered substantial strategic value for CloudPay:
• Faster Customer Onboarding: CloudPay now offers standardized integration solutions that can be rapidly deployed for new customers, significantly reducing time-to-value and improving customer acquisition efficiency.
• Scalable Growth Platform: The standardized integration approach means CloudPay can onboard new customers using supported HRM systems with predictable timelines and costs, enabling more efficient growth strategies.
• Operational excellence: CloudPay can consistently deliver integration services that are resilient, efficient, and continuously improving, ensuring seamless data flow and minimal disruption between interconnected systems.
• Market Expansion Capability: With proven integration frameworks, CloudPay can confidently pursue enterprise customers who require sophisticated HR system connectivity, knowing they can deliver reliable, efficient implementations.
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Next Steps: Expanding the Integration Ecosystem
Our partnership with CloudPay continues to evolve with ambitious plans for the future:
HRM System Expansion: Together with CloudPay we are actively exploring integrations with additional HRM platforms, leveraging the best practices and proven methodologies developed through our initial four-system implementation.
Integration Maturity Enhancement: We focus on making current integrations even more sophisticated and robust, ensuring the integrations can handle the diverse and evolving needs of CloudPay's growing customer base.
This dual approach, exploring system coverage while deepening integration capabilities, positions CloudPay to serve an even broader range of enterprise customers while maintaining the operational excellence that defines their market position.
Ready to transform your integration landscape? Discover how Rojo Integrations can help you build scalable, future-proof solutions that drive competitive advantage in today's connected enterprise environment.
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