Button Text

AI Agents & Agentic Integration

How AI agents are changing integration operations, development, and governance. The concept, the agents behind it, and use cases already live in production. Presented at Future of Integration.

Five agents, fueled by your own enterprise knowledge base

Enterprise knowledge, documentation, patterns, best practices, security standards, incidents, business process context, feeding the specialized agents. Here's what each one actually does.

Ops

Watches every interface in production and checks failures against a known-error database: not just an alert, but the resolution, the team that solved it last time, and a linked ticket.

Consult

Answers architecture questions before you build: what templates exist, which operations an adapter supports, what naming convention your team follows. It searches your own design-time artifacts, not generic documentation.

Develop

Turns approved designs into working artifacts: templated scaffolding, automated mapping generation, self-generated documentation. In migrations, it extracts legacy logic and generates iFlows and regression tests automatically.

Governance

Validates before anything ships: configuration checked against chart-of-accounts rules, approval logic, and compliance standards. Every check is logged, so if a decision gets questioned later, there's a clear audit trail showing exactly which rule fired and why.

Splunky

An AI Copilot built into Splunk. Ask it in plain language, "how many messages failed today?" and get the iFlow name, message GUID, tenant link, and SAP notes for every failure.

See Where the Agents Fit in Your DevOps Cycle

Templated scaffolding, automated mapping, known-error resolution, already running inside SAP Cloud Integration. Book a quick session with our integration architects to map it onto your own lifecycle.

Real Use Cases: Fewer Manual Checks, Faster Outcomes

These agents don't replace your team's judgment, they handle the repetitive validation before anything reaches a human, so your team spends time on exceptions and decisions, not routine checks. Two examples already running in production:

The Credit Check That Runs Itself

A new Salesforce opportunity triggers a PubSub event. The agent pulls payment history from S/4HANA, gets a credit rating, and writes it back to Salesforce, with reasoning the business user can query directly.

The Purchase Requisition That Checks Itself

Every new Coupa requisition is validated on creation: chart-of-accounts, GL account, and approval rules checked against S/4HANA, with suggested values sent back before a human opens the ticket.

More resources on Agentic Integration

More on the use cases, the numbers behind them, and where agentic AI in SAP integration is headed next.

AI-Powered Integration Playbook

Up to 40% faster mean time to resolution. Up to 30% faster development cycles. The full playbook on AI-driven SAP integration.

How AI Agents Support Development, Operations & Governance

Credit checks, purchase requisition validation, and known-error lookups, real business use cases already live with the AI Adapter.

The AI Adapter, Now With Claude and Gemini

The recent upgrade added Claude and Gemini alongside OpenAI and SAP AI Core connect SAP Cloud Integration to the LLM your governance model trusts.

Contact

Ready to Implement Agentic AI in your own Landscape?